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Senior Program Manager

Organization Overview

The Society of Teachers of Family Medicine (STFM), a 501(c)(6) professional association, is dedicated to advancing family medicine to improve health through a community of teachers and scholars. We provide resources, training, and advocacy to help health professionals at medical schools and residency programs educate future family physicians. We are an equal opportunity employer; diversity is a core value of our organization.

Reports To

Director of Strategic Priorities & Programs

Position Overview

The Senior Program Manager will coordinate and manage initiatives and programs that support STFM strategic priorities, with primary responsibility for the Family Medicine AI Centers of Excellence initiative and the development and launch of a new Medical Director Faculty Development Fellowship.The position reports directly to the Director of Strategic Priorities & Programs and works closely with a Senior Project Manager, other STFM staff, physician and faculty leaders, and external partners. The Senior Program Manager will be responsible for coordinating timelines, deliverables, meetings, communications, and other activities necessary to move assigned programs from planning through implementation.The Society's headquarters is located in Leawood, Kansas. Kansas City-area employees work a hybrid schedule, with Mondays and Tuesdays in the office and the remainder of the week remote. The organization will consider 100% remote work for candidates residing outside the Kansas City area. Regular travel will be required to support STFM conferences, fellowship workshops, initiative summits and gatherings, and other program-related activities.

Key Responsibilities

The main responsibilities of the position include, but are not limited to:

AI Centers of Excellence and Program Management

  • Coordinates STFM's management and program support for the Family Medicine AI Centers of Excellence initiative as it transitions into a new independent nonprofit organization, the Institute for Excellence in AI and Human Health.
  • Works closely with organizational leadership, participating faculty, Stanford University partners, and other stakeholders to coordinate activities associated with the initiative and its related programs.
  • Manages timelines, meetings, communications, application and recognition processes, peer learning activities, convenings, and other operational elements of the AI Centers of Excellence initiative.
  • Leads development of administrative processes, program resources, participant communications, and systems needed to support the initiative and its activities.
  • Coordinates work across STFM departments and external partners to ensure assigned projects and deliverables remain organized and on schedule.

Medical Director Faculty Development Fellowship

  • Collaborates with STFM’s Chief of Strategy and Innovation and the fellowship faculty to develop and launch the new STFM Medical Director Faculty Development Fellowship, scheduled to begin in 2027. After year 1, the senior program manager will be the lead staff for this fellowship.
  • Provides project management and staff support to fellowship faculty and the Medical Director Leaders Work Group.
  • Coordinates curriculum development, meetings, educational activities, participant communications, online learning components, and other elements of the fellowship.
  • Works with STFM staff responsible for conferences, online education, continuing education, communications, and other areas to support successful implementation of the program.
  • Supports ongoing administration, reporting, evaluation, and improvement of the fellowship following launch.

Collaboration and Organizational Support

  • Works collaboratively with the Director of Strategic Priorities & Programs and Senior Project Manager on strategic initiatives and assigned projects.
  • Coordinates meetings, prepares agendas and materials, tracks decisions and action items, and maintains project plans and documentation.
  • Researches and supports development of new programs and initiatives as assigned.
  • Works with staff, faculty, and subject matter experts to develop program content, communications, reports, presentations, and other resources.
  • Tracks program participation, progress, and outcomes and assists with evaluation and continuous improvement of assigned initiatives.
  • Supports committees, work groups, task forces, and other volunteer groups associated with assigned projects.
  • Assists with preparation of reports and updates for senior leadership and the STFM Board of Directors.
  • Participates in Board, committee, work group, and partner meetings as appropriate.
  • Provides program and project management support for additional strategic priorities and special assignments as needed.

Education and Experience

  • Bachelor's degree required; master's degree in education, health administration, nonprofit management, public health, business, or a related field preferred.
  • Relevant experience in program management, project management, education, association management, nonprofit management, or a related area.
  • Experience working with committees, volunteer leaders, health care organizations, medical education programs, professional associations, or nonprofit organizations is preferred.

Job Skills & Requirements

  • Excellent organizational, project management, written communication, and interpersonal skills.
  • Ability to manage multiple priorities and coordinate work involving internal and external stakeholders.
  • Ability to work independently, identify issues, and resolve problems in a timely manner.
  • Collaborative and customer-service oriented, with the ability to develop productive working relationships with staff, members, volunteer leaders, and external partners.
  • High level of efficiency, accuracy, and attention to detail.
  • Strong proficiency with technology and common office and collaboration platforms.
  • Interest in innovation, medical education, leadership development, and emerging technologies is preferred.
  • Occasional evening and weekend work may be required. Travel for meetings and events is also required.

How to Apply

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Ask a Question
AI Chatbot Tips

Tips for Using STFM's AI Assistant

STFM's AI Assistant is designed to help you find information and answers about Family Medicine education. While it's a powerful tool, getting the best results depends on how you phrase your questions. Here's how to make the most of your interactions:

1. Avoid Ambiguous Language

Be Clear and Specific: Use precise terms and avoid vague words like "it" or "that" without clear references.

Example:

Instead of: "Can you help me with that?"
Try: "Can you help me update our Family Medicine clerkship curriculum?"
Why this is important: Ambiguous language can confuse the AI, leading to irrelevant or unclear responses. Clear references help the chatbot understand exactly what you're asking.

2. Use Specific Terms

Identify the Subject Clearly: Clearly state the subject or area you need information about.

Example:

Instead of: "What resources does STFM provide?"
Try: "I'm a new program coordinator for a Family Medicine clerkship. What STFM resources are available to help me design or update clerkship curricula?"
Why this is better: Providing details about your role ("program coordinator") and your goal ("design or update clerkship curricula") gives the chatbot enough context to offer more targeted information.

3. Don't Assume the AI Knows Everything

Provide Necessary Details:The STFM AI Assistant has been trained on STFM's business and resources. The AI can only use the information you provide or that it has been trained on.

Example:

Instead of: "How can I improve my program?"
Try: "As a program coordinator for a Family Medicine clerkship, what resources does STFM provide to help me improve student engagement and learning outcomes?"
Why this is important: Including relevant details helps the AI understand your specific situation, leading to more accurate and useful responses.

4. Reset if You Change Topics

Clear Chat History When Switching Topics:

If you move to a completely new topic and the chatbot doesn't recognize the change, click the Clear Chat History button and restate your question.
Note: Clearing your chat history removes all previous context from the chatbot's memory.
Why this is important: Resetting ensures the AI does not carry over irrelevant information, which could lead to confusion or inaccurate answers.

5. Provide Enough Context

Include Background Information: The more context you provide, the better the chatbot can understand and respond to your question.

Example:

Instead of: "What are the best practices?"
Try: "In the context of Family Medicine education, what are the best practices for integrating clinical simulations into the curriculum?"
Why this is important: Specific goals, constraints, or preferences allow the AI to tailor its responses to your unique needs.

6. Ask One Question at a Time

Break Down Complex Queries: If you have multiple questions, ask them separately.

Example:

Instead of: "What are the requirements for faculty development, how do I register for conferences, and what grants are available?"
Try: Start with "What are the faculty development requirements for Family Medicine educators?" Then follow up with your other questions after receiving the response.
Why this is important: This approach ensures each question gets full attention and a complete answer.

Examples of Good vs. Bad Prompts

Bad Prompt

"What type of membership is best for me?"

Why it's bad: The AI Chat Assistant has no information about your background or needs.

Good Prompt

"I'm the chair of the Department of Family Medicine at a major university, and I plan to retire next year. I'd like to stay involved with Family Medicine education. What type of membership is best for me?"

Why it's good: The AI Chat Assistant knows your role, your future plans, and your interest in staying involved, enabling it to provide more relevant advice.

Double Check Important Information

While the AI Chat Assistant is a helpful tool, it can still produce inaccurate or incomplete responses. Always verify critical information with reliable sources or colleagues before taking action.

Technical Limitations

The Chat Assistant:

  • Cannot access external websites or open links
  • Cannot process or view images
  • Cannot make changes to STFM systems or process transactions
  • Cannot access real-time information (like your STFM Member Profile information)

STFM AI Assistant
Disclaimer: The STFM Assistant can make mistakes. Check important information.